Friday, May 8, 2009

Rider Rant: Dynah

A rider rant from the weekend from reader Dynah...

I got on the 40 bus this morning near home in Wynnefield. Because I use a wheelchair, drivers usually ask where I'm getting off (I guess so they know how long I'll be on there taking up a bunch of seats). I told him 2nd St, the end of the route, and he told me he could only go to 16th because of the Broad Street Run (the 40 runs down South from 23rd to 2nd). Now I understand that sometimes it's not possible for buses to get places because of events, but just skipping 14 blocks of the route is more than a little detour- I personally can't make it that far and didn't get where I had planned to go.

What's worse, I was the only passenger who was informed of the shortened route. Everyone else getting on assumed it would go all the way- even the people who got on just blocks from the route's untimely end, paying full price to ride a few hundred feet. Also upset, quite understandably, was the elderly woman who said to the driver, after being told to get off at 16th, "How am I going to get to 6th? You should have told us when we got on that it wasn't going all the way!" I hope she had more luck reaching her destination than I did.

Anybody else recently have some event-related transit issues?

Send in your comments/rants/stories/photos/videos! Rants everything else.

3 comments:

BFM said...

The driver didn’t bother to explain it was a shortened route. Lack of communication – it’s SEPTA’s fatal flaw. It’s why SEPTA fails. It’ why passengers start blogs like this. And I don’t think the communication issue will ever be addressed or resolved.

thinman said...

This story takes the cake for the best (worst?) septa story so far! Stupid, stupid septa.

Anonymous said...

Septa Fail has failed!

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